“So when it comes to choosing a network that’s both compliant and the best…
The choice is simple,
The choice is Permaconn!”
HISTORY OF PERMACONN
Radio Data Comms (RDC) is a company that designs and manufactures alarm communication systems for the security sector, among other things. RDC was founded in 1999 and is presently managed by Willi Obrist, Technical Director, who is responsible for technological advancements, and Paul Behr, founder and Managing Director, who founded the company in 1999. Internationally recognised brand Radio Data Communications (RDC), which is renowned for its expertise in innovation throughout the security business. Their network, which is based in Australia and run by Australians, extends to the United States, South Africa, New Zealand, and Papua New Guinea.
PERMACONN is a product brand known under parent company Radio Data Comms (RDC) is capable of operating on GPRS, 3G, as well as IP networks.
Permaconn was the world’s first M2M back-to-base system, and it was the first of its type in Australia. RDC was also the first to introduce the usage of dual SIMs to achieve redundancy and the audited uptime of 99.9 per cent needed by Australian Standards, which they were the first to do. They are always striving to exceed their clients’ and the industry’s expectations. They have grown to become the chosen choice for thousands of professional security installations in commercial, retail, and residential buildings as a result of their accomplishments. As a result of the industry’s adoption of this now widely recognised technology, many of their competitors have embraced their inventions and introduced their own Dual SIM devices as a result of their advances. Permaconn communicators are very simple to set up and maintain. When used in conjunction with the online portal ATLAS, the installer has the ability to examine all events transmitted to the Central Station in real-time, as well as a variety of other operational parameters. In addition, end-users may remotely activate and disable their alarm system through the use of their smartphone software, Pocket Secure, which is accessible on both the Google Play and the iTunes stores. Using the Permaconn technology, you may update or replace your classic alarm PSTN diallers with more ease. Upgrades to VoIP or NBN will not affect your installations because they have been future-proofed. With a wide variety of “fixed pricing” data plans to choose from, you can be confident that you will find a “one fit solution” for your complete customer base.
PERMACONN PRODUCTS AND NETWORK
When utilising the Permaconn system, there are eleven (11) different ‘Fixed Price’ data plans to choose from. Plans contain a combination of communication channels and supervision periods, among other things. These plans are all following a certain class of monitoring, ranging from Class 2 to Class 5, as defined by the AS/NZ2201.5:2008 standard for monitoring. According to the amount of protection necessary, prices for plans vary widely. Security firms can customise a strategy to meet the specific demands of their clientele. Whether it is a home dialler moving from the public switched telephone network (PSTN) or a large financial institution, all customers have a plan that meets their security needs. In addition, Permaconn GPRS/3G communicators may be used with any wireless data plan, allowing the security business to use a single type of communicator for all installations, reducing costs for the organisation.
The Permaconn network communicates through the use of virtual private networks (VPNs), which are offered by Optus and Telstra, among other providers. Our VPNs are only dedicated to the transmission and reception of Permaconn alarm data, ensuring that all data transferred and received is safe. Furthermore, all messages are encrypted from beginning to end using the worldwide Advanced Encryption Standard (AES) to ensure their confidentiality (AES128). Dual SIM Permaconn devices connect and transition smoothly across both telecommunications networks, ensuring network availability of 99.9 per cent under all circumstances. There are now three (3) separate communication channels from the protected premises to the Central Station thanks to the inclusion of the client’s Internet Service Provider (ISP). Permaconn’s network is protected by redundant host servers situated in geographically different data centres, ensuring that it can withstand the high needs and expectations of today’s security industry.
Atlas is a secure web-based portal developed for usage by Central Stations and Installers. It is available in English and Spanish. Using Atlas, customers may remotely probe Permaconn GPRS/3G/IP communicators, which is a critical tool for commissioning as well as for diagnostic and control applications. Atlas has been designed to appear optimally on smartphones, iPads, PCs, and all tablets when accessed using the device’s default web browser, as shown below. All transactions are securely encrypted, and communicators may only be accessed using the authorised Atlas profile – which is unique to each user. All transactions are logged for security reasons, and no information is ever shared outside of the organisation.
Pocket Secure is a smartphone application that allows the end-user to remotely activate and disable their alarm system, as well as operate doors, lights, and gates from anywhere. In addition, the app will show the user the current state of their alarm system, graphically informing them if their alarm system is turned on or off. Pocket Secure has the ability to govern numerous sites and divisions, with each site able to accommodate multiple users. Pocket Secure is available for download from the iTunes and Google Play store.
*A Windows version is in development.
PANEL CLIENT SOFTWARE
In the alarm industry, Panel Client Software (PCS) is a virtual modem programme that provides remote access to alarm panels via wireless (3G) or hardwired (Ethernet) connections to alarm panels. To get remote access to configure alarm panels, PCS is a direct substitute for the traditional phone connection and modem that are typically required. The alarm panel must be linked to a Permaconn PM45-3G communicator, which has a ringer circuit as well as a modem, to function properly. In this way, it is possible to remotely upload and download data to alarm panels that are equipped with modems in the BELL-103, ITU-V21, V22, and ITU-V22B formats.
PM35 (IP ONLY) COMMUNICATOR
Using the Permaconn technology, you may maintain a secure connection between the monitored premises and the Central Station at all times. The PM35 is a flexible alarm communicator that communicates with the Central Station through the Internet Protocol (IP). This unit can communicate with a variety of alarm panels through the use of Contact ID. Messages are transmitted to and received by any Central Station that has the Permaconn solution installed. Messages are sent via the client’s Internet Service Provider (ISP).
PM45-3G (DUAL SIM 3G + IP) COMMUNICATOR
Using the Permaconn technology, you may maintain a secure connection between the monitored premises and the Central Station at all times. In addition to GPRS, 3G, and IP communication, the PM45-3G is a flexible alarm communicator that reports to the Central Station. This communicator can communicate with a variety of alarm panels through the use of Contact ID. In the case of a wired Ethernet failure, the first alarm path is IP, which is then followed by GPRS/3G. If there is no IP connection available, the communicator will only report on GPRS or 3G.
PM45-4G (DUAL SIM 4G + IP) COMMUNICATOR
Using the Permaconn technology, you may maintain a secure connection between the monitored premises and the Central Station at all times. The PM45 4G is a flexible alarm communicator that communicates with the Central Station through 4G, 3G, and IP networks. This communicator can communicate with a variety of alarm panels through the use of Contact ID. In the case of a wired Ethernet failure, the first alarm path is IP, which is then followed by 4G/3G. If there is no IP connection, the communicator will report on 4G or 3G speeds.
PM1030 (DUAL SIM 3G + IP)
Using the Permaconn technology, you can always maintain a secure connection between the monitored premises and the Central Station. The PM1030 is a very flexible alarm communicator that communicates with the Central Station through 3G, GPRS, and IP. By employing the DI300 module, this machine may communicate with a variety of alarm panels that use RS232 or Contact ID as its communication protocol. The primary alarm path is 3G/GPRS or IP if an optional IP63 module is installed, with a backup PSTN connection as a backup.